Value Health Care: A Technologist’s Perspective

Patients, Doctors, insurers and every other party in the Healthcare ecosystem has defined their own definition for Value. For a patient, value is the quality time that he is able to get from a doctor for better care, whereas for a doctor it’s the number of patients treated. An insurer’s mindset is only focused on what is gained rather than what is offered. But the emphasis on value, regardless of many definitions and thoughts, is gradually reducing in positive terms.
Healthcare centers have become more like kiosks with a standard service rather than having a personalized approach. The demand for quality healthcare is an ongoing issue as healthcare has morphed into more of a business for money than for care. Waiting period is increasing day by day. With the patient caught in a whirlpool of issues, solutions seem nowhere in sight. Then there is the hassle of insurance that has to be dealt with: Admissions and cashless discharges demand long processes with ridiculous turnaround times.
The need of the hour is to terminate all these issues in a single blow.

Enter the saviors who’s influence spans across all these entities: The technologists!

Our weapon? The software that we develop, the portal that we design and the interface that we create. All the Healthcare IT services offered are designed considering user comfort and convenience. Our constant questions before designing are “will patients and consumers benefit from this?”” will the system support patient-centered workflows?” “Is patient protection guaranteed from the limitations of a too-narrow network of care providers?” so on and so forth. Technically it might just be a bunch of Healthcare IT folks coding and executing it. However, with domain expertise and standards complimenting their efforts, the solutions we come out positively impact the industry and drive it towards efficiency. There is no middle ground when it comes to patient care: It’s either satisfactory or it’s not.
Although the very definition of VALUE from patient and the providers perspective is miles apart, someone has to bridge this growing gap. By incorporating all the nuances of a domain into workflows, developing applications that communicate seamlessly across geographies and subtly increasing interactions between patients and doctors, we are doing whatever it takes to improve the experience of all stakeholders in the healthcare industry. And that is where we plan to come in and drive the change in the healthcare scenario across geographies.